Free Tax Prep Volunteers


Volunteer Income Tax Assistance (VITA), in partnership with the Internal Revenue Service, is a national program staffed by local volunteers to provide free preparation and electronic filing of income tax returns. It’s an important service to thousands of individuals and families with low-to-moderate incomes in this county. Last year, 49 volunteers helped to prepare more than 1,200 tax returns and returned over $1.2 million in total refunds in Williamson County. As the local population continues to grow, we need your help to reach even more families in 2017!

Why be a VITA volunteer?

  • Receive free IRS certification training
  • Gain valuable tax knowledge
  • Have flexibility based on your schedule
  • Serve your community and give back
  • Network with volunteers

What are the volunteer requirements?

All of our VITA volunteers must be certified by the IRS by passing IRS certification tests. Your volunteer role will determine which tests you must complete. United Way of Williamson County and United Way of Metropolitan Nashville offer training materials and classroom training in January to prepare. Online training is available starting in November.

Volunteers are needed to work at least one shift per week during the tax season, which will run from late January through April 15. Shifts are 3 hours or 4 hours, depending on the location. We have shifts available weekdays, weeknights and Saturdays.

What volunteer positions are available?

  • Tax Preparer: Tax preparers assist taxpayers with their tax returns using the TaxSlayer online software. Tax preparers must complete training and pass the Standard of Conduct and Basic or Advanced exams to be IRS certified. All tax preparers should be comfortable working with a computer.
  • Screener: Screeners are the first contact for clients at a site. Screeners are responsible for assisting clients with the IRS intake form and ensuring taxpayers have the correct tax documentation and identification. Screeners determine if the client qualifies for free tax preparation based upon their income documents. Screeners must complete training and pass the Standard of Conduct exam.
  • Interpreter: Interpreters work with the screener, tax preparers and clients as needed. Given the growing diversity in our area, interpreters play an important role. No training is required, but interpreters must complete the Standard of Conduct certification.
  • Quality Reviewer: Quality reviewers play a vital role in improving accuracy. Quality reviewers will follow a checklist on the IRS intake form after the tax return has been completed by a tax preparer. Quality reviewers must complete training and pass the Standard of Conduct and Advanced exams to be IRS certified. All quality reviewers should be comfortable working with a computer.

Do I need tax experience to be a volunteer?

No! We will provide the training necessary for you to feel confident in helping taxpayers with their tax returns.

Where are the VITA sites?

United Way of Williamson County (UWWC) manages free tax assistance locations across Williamson County. Site operation hours vary by site.

  • FiftyForward – College Grove
    8607 Horton Highway
    College Grove, TN 37046
  • Fairview Public Library
    2240 Fairview Blvd.
    Fairview, TN 37062
  • GraceWorks Ministries
    104 Southeast Parkway, Suite 100
    Franklin, TN 37064
  • Williamson County Public Library
    1314 Columbia Avenue
    Franklin, TN 37064
  • Brookdale Franklin Independent Senior Living
    910 Murfreesboro Road
    Franklin, TN 37064

How do I sign up to volunteer?

Click here to sign-up or contact Im Cashen at (615) 830-7940 or for more information.